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How will I be billed?

Monthly subscriptions are billed through PayPal, and automatically renewed every month. 6-month and Yearly subscriptions are paid for in advance, one time.

Can I still access my Parent Dashboard if I cancel?

If you cancel, you will not have access to the ZoomChess application (the “training room”). However, you can still log in to your Dashboard to review your children’s progress and use the other features available there.

How do I renew my subscription?

You can renew your subscription from your Dashboard under “Account”.

Can I change my password or my children’s passwords?

ZoomChess allows different children to have the same username, because having their desired username is very important to them. Therefore, however, passwords must be assigned automatically, and cannot be changed.

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